Delivery service phone: +7(495)120-15-69
Calling this number, you can receive advice only after you have placed an order on the site www.TTFY.ru
You can track the shipments outside of Moscow using the invoice number at http://post2go.ru/courier
TTFY company aims to process and ship orders in the shortest possible time (1-3 days), in some cases this period may be extended (due to the need for registration of transport and accompanying documents and etc.)
When ordering, you can choose any of the available methods of delivery, depending on your location, cost and timing of delivery.
Since ordering all the support of the delivery process is organized by ReWorker Service (www.ReWorker.ru).
Currently the following types of delivery are available:
1. Delivery within Moscow
Courier Service - NRC
In case of non buy-out the cost is – 300 rubles.
Available both cash and non-cash payment (online only).
The cancellation of the order is possible, including after the arrival of a courierсbut in this case the Customer must pay the delivery cost in accordance with paragraph 3 of Article 497 of the Civil Code of the Russian Federation.
2. Delivery within Moscow region
Courier Service - IML, CDEK
Shipping cost is determined automatically during the ordering process (300-900 RUR in average, depending on the distance from MKAD).
To calculate the approximate cost of delivery, please, visit the courier service's webpage http://iml.ru/calc or http://www.edostavka.ru/calculator.html
3. Delivery to the regions of Russia
Courier Service - DPD, CDEK, BoxBerry
Shipping cost and duration is calculated automatically when filling in the field "Address" while ordering.
Only non-cash online payments.
The refusal of the order is only possible up to the moment of sending and receiving tracking number.
Once the order is sent, the refusal is not possible.
(If the shipping calculation in the shopping cart is not available, the manager will contact you and report the delivery cost to your city).
4. International shipping.
Courier Service - СDEK, EMC.
Shipping cost and time are calculated automatically when filling in the field "Address" during the order process.
Only non-cash online payments.
The refusal of the order is only possible until the moment of delivery confirmation and receiving tracking numbers.
Once the order is sent, refusal is not possible.
If the shipping calculation in the shopping cart is not available, the manager will contact you and report the delivery cost to your city).
Please note that in the case of delivery outside of the Russian Federation, the Customer is responsible to take all the commitments to comply with the national legislation on taxes and fees, customs duties and other charges, import restrictions, etc.
If you fail to make an online payment on the website, it most likely occurs because of the following reasons:
- you do not have enough funds on the card (check balance and the possible commission of the bank that issued the card);
- your card is not issued by the Russian bank (we recommend to make payment via PayPal, they accept any cards);
- you are not connected to the system of the payment identification Visa Verify or Master Card Secure (you must contact the bank that issued your card and connect the service).
Cash (only for Moscow and Moscow region):
• You can pay in cash when receiving the order.
• You can open the package and try on clothes before the payment (in case your order is delivered by courier).
The maximum time of waiting for the courier is 20 minutes..
Credit cards (any orders, including regional and international):
• Please, note - your card must be suitable for online payment.
If you are not sure about the availability of this feature, it is necessary to clarify the matter in the bank that issued the card.
• Payment can be made through the Seller’s bank's gateway.
• Payment can be made through the payment aggregator PayAnyWay.com, which provides the opportunity to choose the most convenient for you method of payment, including credit cards, e-wallets, payment terminals and others. Details of payment options through the payment aggregator can be found on the website http://www.payanyway.com
PayAnyWay does not forward your card details to the store or to any other third parties. The payment by credit card is secured by protected connection technology of HTTPS and 3D Secure two-factor user authentication feature.
In accordance with the Federal Law "On Protection of Consumers' Rights" in the case, if you provided a service or goods of inadequate quality, payment can be returned to a bank card with which payment was made. To get more information on the refund procedure, please, address the administration of the online store.
• Payment via PayPal system is instantaneous. Details of the payment procedure could be found on the website http://www.paypal.com
• To make purchases, you can use a Visa card, MasterCard, American Express and Maestro.
• You can create an account with PayPal, and you no longer need to specify the details of your card when paying.
How to pay your purchase on TTFY.ru via PayPal system?
• When ordering, please, select PayPal payment method in the shopping cart and click "Buy". You will be redirected to the secured PayPal payment page.
• If you already have an account with PayPal, you will need to login by clicking on the "Pay with PayPal account" button and using your email address and password in the PayPal.
• If you are not yet registered in the PayPal system, you can register right now. This allows you to pay quickly in the future the purchases through the system without entering the card number and other data, as well as to check the details of your order and the data provided. To register, you need to enter the data of your credit card, address, phone number and email address, then click "Save information in PayPal" at the bottom of the page and enter the password.
• To confirm and complete the payment, click "Continue" button to view the detail page.
When your order is paid, you will be redirected back to the TTFY.ru website.
The Seller is not responsible for the possible commissions of the payment systems that you choose, but seeks to minimize and exclude them.
If the currency of your credit card or other means of payment is other than the Russian ruble, please, check your conversion rate before making the payment.